Keep away from these 5 frequent small enterprise onboarding errors

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A strong onboarding course of is essential to not solely retaining your workforce but in addition boosting what you are promoting. Analysis reveals that companies with a robust plan for onboarding new workers noticed a 63% enchancment in income

Nonetheless, a Gallup examine discovered that 88% of workers don’t assume the enterprise they work for onboards workforce members properly — which leaves loads of room for enchancment. Enhance your onboarding course of and retain workers on a better degree by avoiding these frequent errors. 

1. Beginning the method too late 

Probably the most profitable onboarding processes begin earlier than your new worker’s first day on the job. Begin earlier than they stroll by the door by sending them a welcome electronic mail laying out when and the place to indicate up in addition to what the orientation schedule will appear like. 

You must also ship them the required paperwork they should fill out so that you’re not losing time on their first day. Make certain they’re in a position to electronically signal the kinds as an alternative of getting to make use of a printer. 

Homebase eliminates the error of beginning too late by automating the method for you. We’ll ship a welcome packet with the required kinds and any extra paperwork you’d like to incorporate. After your new hires e-sign the paperwork, we’ll securely retailer every thing for you. 

2. Utilizing a “one and achieved” strategy

Don’t anticipate to onboard workers on their first day and be achieved with it. An efficient course of takes time and may embody:

  • Introductions to the employees
  • Orientation on HR processes 
  • Format of expectations and duties
  • Ongoing coaching
  • Crew-building periods
  • Preliminary efficiency evaluation
  • Suggestions from workers on the method 

The size of your onboarding course of will range primarily based in your business, however sometimes a superb technique takes about 90 days to finish. 

3. Overwhelming new hires with an excessive amount of data 

When you attempt to cram every thing into one orientation session, your new worker could possibly be left making an attempt to determine the logistics out on their very own. It’s typical for brand new hires to really feel overwhelmed, even in case you get a couple of issues out of the best way earlier than the primary day. 

As a substitute of dumping all of the essential data on them without delay, prolong it out over not less than every week as they proceed on with the method. You possibly can embody every thing in an worker handbook and permit them to go over it on their very own time. Arrange a check-in assembly to reply any questions they could have. 

4. Failing to set expectations  

Solely 33% of US workers know what’s anticipated of them, in keeping with a Gallup examine. On prime of discussing elements like attendance insurance policies and advantages packages, ensure you spend a big a part of the method laying out a transparent image of the job to cut back confusion and frustration. 

Let your new rent know what you anticipate and the way you’ll consider their efficiency. Arrange a timeline with targets and overview the plan together with your new worker whereas explaining the mandatory steps to succeed. 

5. Forgetting the suggestions

Your onboarding course of could appear profitable out of your perspective, however what did your new worker assume? Suggestions is crucial as a result of it helps you establish areas your new rent felt have been wonky, a waste of time, or unproductive. 

After your new rent has been on the job for about 90 days, survey them on how they assume the method went. Ask them what labored, what didn’t work, and take a superb take a look at the suggestions. Then, take into account making adjustments the place wanted so your course of could be extra impactful sooner or later. 


Keep away from errors by automating the method with Homebase. We’ll get began onboarding your new worker earlier than their first day by sending a welcome packet and permitting them to e-sign all obligatory paperwork. Then, we’ll securely retailer their data proper in Homebase. 



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