JPMorgan queried by key Democrats about ‘robo-signing’ practices

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A key group of Senate Democrats has requested JPMorgan Chase & Co. for extra details about its debt-collection insurance policies and whether or not the most important U.S. financial institution is partaking in practices that had been deemed predatory following the 2008 monetary disaster.

Elizabeth Warren
Elizabeth Warren Photographer: Sarah Silbiger/BloombergMercury

In a letter to Chief Government Officer Jamie Dimon, lawmakers on the Senate Banking Committee together with Sherrod Brown, the panel’s chairman, and Elizabeth Warren, requested the financial institution if it has resumed so-called robo-signing of authorized paperwork when pursuing clients over credit-card debt. The follow, the place workers course of paperwork with out totally reviewing it, may have an effect on “tens of thousands and thousands” of American households, the senators stated.

The declare that the financial institution is robo-signing paperwork “is simply false,” stated JPMorgan spokesman Tom Kelly in an emailed assertion. Educated workers evaluation each affidavit earlier than they’re filed in courtroom and the agency complies with all ongoing necessities from regulators, he stated.

Within the wake of the 2008 monetary meltdown, giant U.S. banks’ use of automated signatures in foreclosures circumstances sparked a contentious authorized battle and resulted in regulators instituting main sanctions towards lenders. Authorized paperwork had been signed by workers who by no means reviewed the circumstances, and in some conditions the names had been cast or had errors.

“Not solely does this follow end in wage garnishing and taking cash straight out of shoppers’ accounts for wrongful money owed, these collections negatively impression shoppers’ credit score scores,” the Democrats stated in an announcement Monday, citing an article by ProPublica about JPMorgan mass-producing affidavits in lawsuits towards credit-card clients throughout the pandemic.

The senators have requested JPMorgan for extra details about its workers who deal with lawsuits amassing on debt, and about shopper hardship insurance policies the lender has in place. In addition they need to know whether or not the agency has violated earlier orders from the Shopper Monetary Safety Bureau. The lender agreed to finish robo-signing in a settlement with the CFPB that expired in 2020.

–By Tom Schoenberg and Jesse Hamilton with help from Hannah Levitt (Bloomberg Mercury)



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