Greater than half a trillion {dollars}. That’s the estimated worth of all of the stuff that U.S. consumers purchased final yr solely to return it — greater than the financial system of Israel or Austria.
There’s a direct hyperlink from returns to the eye-popping scale of U.S. procuring total. In 2021, U.S. consumers probably spent a report $4.4 trillion.
We tried new manufacturers with unfamiliar sizes after seeing them on TikTok or Instagram. We overbought for the vacations, anxious concerning the provide chain delays. And we shopped exceedingly on-line, the place returns are between two and 5 instances extra probably than with purchases from shops.
The place does all of it go? Take the blanket I purchased on vacation sale, solely to find it’s simply too small for my new sofa. So I despatched it again. Sorry, blanket! What is going to occur to it?
