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Finastra has launched an AI feature to help banks investigate payment errors and resolve them faster.
The company announced Repair Recommendations, a new capability within AI OperatorAssist, at Sibos 2026 in Miami.
It provides repair guidance within banks’ existing payment workflows.
The cloud-native feature identifies payment discrepancies, analyses their causes and recommends corrections validated against payment scheme and network rules, including Swift, Fedwire, SEPA, UPI and Nexus.
Repair Recommendations will complement Global PAYplus and Payments To Go, extending AI OperatorAssist’s existing investigative and analytical capabilities.
Barry Rodrigues
Barry Rodrigues, EVP, Payments at Finastra, said,
“With Repair Recommendations, we’re empowering banks to upgrade their payment operations – reducing resolution times and minimizing errors.
As payment volumes increase, AI can help deliver immediate value by accelerating repairs, streamlining onboarding, and strengthening resilience.”
The recommendations support human decision-making, with each action subject to review and approval.
Featured image: Edited by Fintech News Singapore, based on image by lifeforstock via Magnific
