When Language, Diplomacy, and Tech Collide


Ahmed Kabir Chaion: When Language, Diplomacy, and Tech Collide

Beginning with English Literature research after which transferring to info expertise, WordPress contributor Ahmed Kabir Chaion is a real explorer. He has contributed to at the least 9 of the Make WordPress groups and is all the time on the lookout for methods to help additional.

For example, he mentors new contributors, each in launch squads and for every day contributions. Ahmed additionally considers himself a ‘no-code advocate’ – he usually offers talks focused to non-technical customers on navigating the WordPress platform.

Learn on to see how Ahmed’s drive to be taught and keenness for serving to others has made him a noteworthy WordPress contributor.

From His First WordPress Web site to First WordCamp

Ahmed’s first interplay with WordPress was in 2009, throughout his college years in Australia. He had an task to construct an eCommerce web site utilizing WordPress. Whereas he discovered the CMS simple to make use of and had enjoyable making the positioning, he didn’t actually take into consideration taking this anyplace additional.

Quick ahead to 2019, Mainul Kabir Aion, Ahmed’s youthful brother, was the organizer of WordCamp Dhaka. Ahmed determined to attend the occasion simply to see what it was like. It turned out he was so enthralled along with his WordCamp expertise that he promised himself that he would develop into a part of the WordPress neighborhood.

Ahmed Kabir Chaion (right), with his younger brother Mainul Kabir Aion as WordCamp Asia 2023 organizers

“I felt just like the WordPress neighborhood is crammed with like-minded people who find themselves keen to assist one another,” says Ahmed.

Ahmed thought of this second encounter with WordPress as his ‘actual first,’ as this was the one which made him wish to dive deep into the undertaking and develop into a contributor.

“As a newcomer, after I requested a query, individuals would are available in and reply. I assumed they might ignore me, however they texted me instantly and stated, ‘Hey, you’re making an attempt to do that? Then learn this, try this.’ I obtained particular directions and help, which tremendously helped,” Ahmed elaborates on his expertise.

“It’s regular for anybody to really feel caught throughout a undertaking’s onboarding course of. So it actually issues to have individuals who talk with you in a really empathic manner. This could make or break a consumer generally.”

An Explorer Contributor

When Ahmed first stepped into the WordPress contribution realm, he joined the Advertising workforce, as he was a advertising and marketing skilled again then. He merely began getting concerned within the workforce’s duties, similar to sharing concepts and making documentation. The Advertising assembly was a Slack text-based assembly, so it was simple for him to catch up.

After a few months, Ahmed realized becoming a member of different groups was additionally attainable, so he began exploring them. He then jumped to Design, Accessibility, Polyglots, Coaching Groups – the listing goes on. He even grew to become a Group Consultant for the Design Group and is at present one of many Polyglots Group Reps.

the homepage of Make WordPress website

“In the event you’re unsure which workforce you belong to, you must discover till you may have the workforce you’re comfy contributing to. There’s no hurt in it,” Ahmed says.

“I attempt to keep concerned, as a result of I consider I nonetheless haven’t discovered the place I swimsuit higher,” Ahmed continues. Such a humble angle can simply be discovered amongst WordPress neighborhood members, the place everybody from numerous experience ranges are appreciated for studying any area of contribution they want. Everyone seems to be welcome to be a work-in-progress.

In becoming a member of the Coaching workforce that develops and maintains the Be taught WordPress web site, Ahmed’s motivation is to create content material that newcomers can simply perceive. “I wish to create workshops, lesson plans, and tutorials in each English and my native language, Bengali,” he explains.

the homepage of Learn WordPress website

Within the Coaching workforce, content material creators can work along with material consultants to create studying supplies, complementing every others’ expertise. It permits extra individuals to have a knowledge-sharing expertise, whereas nonetheless sustaining the reliability of the fabric.

Moreover, Ahmed notably contributed to the Core workforce, the place he was one of many squad leads for a number of WordPress releases – from WordPress 5.9 to six.1. “I used to be one of many Core Triage Leads in WordPress 6.3. My position was to coach different comparatively newer co-leads in triaging for a WordPress launch,” Ahmed says.

He additionally helped articulate a triaging plan, because the workforce wished as many days and totally different time zones as attainable. “Some tickets want an extended time to resolve, so we have now to create a strategic determination to push them to the subsequent launch, which is WordPress 6.4.”

And although Ahmed’s not formally a part of the WordPress 6.4 launch squad, he’s prepared to assist if the subsequent triage workforce wants any steering in advancing the undertaking. “The earlier leads can be found, they’ll simply tell us. Emergencies can occur, and we obtained your again,” he says.

So as to add to Ahmed’s virtually all-round contribution, he has additionally been organizing WordPress-related occasions, each on-line and offline. This contains WordPress Accessibility Day, WordCamp Asia 2023, and the upcoming WordCamp Asia 2024.

Taking the Technical Path as a No-Code Particular person

Talking of Ahmed’s contribution to the WordPress Core workforce, it’s attention-grabbing how Ahmed, who considers himself a no-code individual, will be concerned in a workforce that primarily offers with code.

Ahmed’s background is rooted in two fields – linguistics and expertise. He studied English literature, community safety, software program growth, and data expertise. Even with such strong technical expertise, Ahmed sees himself as a no-code individual, as most of his skilled life has been round advertising and marketing, enterprise growth, and neighborhood engagement.

After Ahmed began contributing to WordPress, he found he wished to hitch a launch squad sometime. To do this, he realized he wanted to have a sure degree of experience and expertise. So he began to discover just a little farther from his consolation zone and joined the common triage assembly within the Core Group.

“Individuals would come up, and they might resolve points which are reported to the WordPress Core. After I attended these triage conferences, I struggled to grasp what was precisely happening,” Ahmed remembers his expertise. “Through the first months of becoming a member of the WordPress Core’s Slack channel, I noticed how individuals shared updates: they shared the ticket hyperlink and went by means of the main points, and others would share their opinion on methods to resolve the difficulty.”

Ahmed’s commentary made him notice that although he’s not a programmer, he understood these growth updates. He used to work as a enterprise analyst, so he was conversant in take a look at experiences and documentation. He requested himself, “I can perceive it, however I’m not the appropriate individual to search out the answer. So, what can I do to make a significant contribution right here?”

He saved exhibiting as much as the triage conferences whereas slowly determining how his contribution may very well be most beneficial. He learn the assembly notes and the lengthy listing of chats that saved arising within the Core channel, when he observed that it was difficult to put in writing a abstract within the final minutes of the assembly. Whereas, the workforce wants a abstract so those that would come again to test the ticket updates can construct up from the present info. And that’s when Ahmed obtained the concept that he might write a greater abstract.

“Let’s say, there’s a difficulty that 5 individuals are making an attempt to resolve, they usually’re all from totally different components of the world in numerous time zones. They’re downside solvers, however they are often actually centered on fixing that downside, and wrestle to put in writing the documentation rapidly,” says Ahmed. “I’m not a content material author, however I’m a proofreader. And I’m a language coach. So I volunteered to put in writing summaries for the tickets throughout triage conferences.”

Ahmed then explains his course of. “I’d normally write a abstract and present it to the builders. If they’ve some enter, I’d go to the ticket and replace it.” He’s now a Core contributor for eight consecutive WordPress releases, identical to what he aimed to do within the first place.

How Diplomacy and Linguistics Can Profit Tech

Bangladesh is now one of many considerably rising forces by way of tech expertise – it’s one of many main sources of freelancers. “Lately, many Bangladeshi have distant jobs, like myself. They work for multinational firms, however from the consolation of their houses. Extra contemporary graduates wish to get into the tech business,” says Ahmed.

The WordPress neighborhood in Bangladesh can also be rising, with many college students coming to native WordPress meetups. As well as, many individuals discover their option to earn by doing work associated to WordPress.

Nonetheless, Ahmed observed that communication may very well be a roadblock for non-English professionals. Whereas English proficiency shouldn’t be necessary, mastering it might make the working and networking expertise extra fulfilling.

“Recent graduates from many universities don’t perceive the significance of mastering English as a second language. In addition they wrestle with anticipating the cultural variations in distant working environments,” Ahmed explains. “I’m knowledgeable coach for the IELTS, TOEFL, and PTE exams. I’ve been making an attempt to mix this skilled language proficiency with my WordPress expertise to assist my area people enhance their communication expertise and be extra productive.”

Ahmed Kabir Chaion on stage in a panel discussion at WordCamp Sylhet, Bangladesh

Together with his in depth Mannequin United Nations expertise, Ahmed can also be a diplomacy mentor. He mentors and judges for diplomacy competitions. When Ahmed obtained invited as a dais member for a Mannequin UN Convention at Dhaka College, it dawned on him that he might additionally educate the tech neighborhood round him the gentle expertise he assessed throughout that competitors.

“Public talking, negotiation, lobbying…These expertise are all a part of communication expertise. This ability set might be very helpful in multicultural settings,” he says. Good communication expertise additionally assist in organizing a Meetup and WordCamps, and life normally.

Now, Ahmed additionally helps his mentees in perfecting their communication expertise. It’s wonderful to see how Ahmed’s previous experiences in language and diplomacy all add up and gas his present focus in tech.


Maya is a WordPress and digital advertising and marketing fanatic, and he or she’s eager to share her data so individuals can thrive on-line. When she’s not writing, you will discover her watching sci-fi films whereas consuming ramen.


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