What’s new:
Encourage on-time funds out of your shoppers by establishing automated late charges. With a easy setting possibility inside Cover, you possibly can routinely apply late charges to invoices which can be late. When activated, textual content shall be added to all excellent invoices to assist inform shoppers about potential charges upfront, which reads “Invoices are topic to a late price of (N)% when (N) days previous their due date.”
You’ll have to point out a late price quantity to use (between 1-4% of a buyer’s bill stability minus any partial funds or credit) and point out what number of days after the bill due date that the late price shall be utilized. For instance, you possibly can select to set an automatic late price to be utilized 30 days after the bill due date.
By default, automated late charges will have an effect on ALL shoppers with excellent invoices in addition to any future invoices that you simply create. Nevertheless, we’ve given you the pliability to arrange totally different shopper guidelines to exclude or embody totally different shoppers or shopper teams (primarily based on tags) that you simply designate. As soon as saved, all adjustments will begin the following calendar day and have an effect on all invoices that meet the circumstances you set.
As soon as the required date is reached, the automated late price shall be added to the shopper’s bill and a brand new bill shall be despatched to the shopper through their shopper portal together with an electronic mail notification to the first particular person on the shopper report.
Don’t fear–after an automatic late price is utilized, Cover customers with Billing permissions (to view and edit invoices) may have the flexibility to take away the late price if desired. Customers can filter the Invoices desk by the brand new “Late price added” standing to see which invoices have had a late price utilized. Additionally, late price addition and elimination is logged on the person bill within the Historical past part.
Why it issues:
As beforehand talked about, establishing automated late charges can encourage your shoppers to pay their invoices on time. This will contribute to sooner shopper responses and bolster extra predictable money flows in your agency. Moreover, this could save your agency time by making use of these circumstances globally and stopping you from having to manually apply late charges on a person foundation.
We’ve strived to make this course of easy to arrange and clear to speak to your shoppers. Though documentation is routinely offered about these charges on excellent and future invoices–in addition to sending electronic mail notifications when late charges to shoppers are incurred–we encourage your agency to speak these adjustments to your shoppers to set clear expectations.
The place to search out it:
Obtainable in Cover for customers with a license to the Time & Billing module who’ve additionally signed up for Cover Funds.
Get began:
Learn to allow automated late charges with these step-by-step directions and additional clarification of this new function launch.
