Pakistan’s largest lender, Habib Financial institution Ltd., will undertake a brand new platform after months of buyer complaints about frequent outages.
The Karachi-based lender will onboard its greater than 25 million shoppers onto the Temenos core banking platform, HBL mentioned in an announcement Friday, citing elevated reliability and safety as advantages. HBL had introduced a brand new Chief Expertise Officer Michael Maier in January.
Native media has reported technical glitches since final 12 months that impacted the financial institution’s web site and cell app, making it unimaginable to finish transactions together with withdrawals and transfers. The choice additionally follows an rising deal with on-line providers; the nation’s banking regulator is trying to enhance competitors by giving licenses for digital banks, governor Reza Baqir mentioned final 12 months.
–By Faseeh Mangi (Bloomberg Mercury)
