Hub Updates: Changelog & Launch Notes

Date:


We constructed The Hub by GoDaddy Professional to streamline workflows and shave day without work duties that usually eat up a workday.

However we aren’t performed but.

You’ll be able to maintain observe of our progress right here, as we repeatedly publish our updates to this platform customized made for internet designers and builders.

Hub updates: Changelog & launch notes


March 2022 Hub updates

Consumer notes

While you’re managing a big steady of purchasers, it helps to have reminders. What kind of enterprise are they working, and do you may have their model colours useful? Now you can add consumer notes in The Hub, which show prominently within the sidebar on that consumer’s display.

Control this characteristic, as we plan to proceed constructing out this workstream to maintain observe of purchasers’ exercise.

Consumer lead monitoring

When it’s time to comply with up on leads, keep away from patting your pockets or scrolling via contacts. Now you can add potential purchasers to The Hub as a lead, letting you retailer their contact info and different necessary particulars. As soon as they grow to be purchasers, easy toggle them as Lively, whereas your different prospects stay Leads.


February 2022 Hub updates

Bulk actions software

Save much more time with The Hub by bulk-managing duties like plugin, theme and person updates. The brand new bulk actions software permits you to keep away from clicking in to every web site to deal with these duties or visiting their WP Admin individually.

Incentive campaigns

If you happen to’re base within the U.S. or India, decide in to our marketing campaign that earns you as much as 15% money again on GoDaddy Internet hosting and Safety merchandise bought for purchasers utilizing delegated entry. Please notice, this marketing campaign runs till Could 1, 2022.

Consumer report templates

New templates aid you save much more time speaking with purchasers. Fairly than including consumer info to stories every time you create them, simply do it as soon as, after which save that report as a template for future use.

Quick access to Assist content material

Discover hyperlinks to Assist content material positioned the place you may want it in The Hub. Now you can rapidly entry assets like articles from our Assist Heart and Group, how-to movies, weblog posts from The Storage, and updates from our System Standing web page.

White-labeled employee plugin

To maintain your model entrance and heart, now you can take away the GoDaddy branding from the employee plugin added to WordPress websites managed with The Hub. You even have the choice so as to add a small contact kind within the WP Admin of purchasers’ websites to allow them to message you.

In-app notifications

If there are points with any websites you added to The Hub, you’ll now instantly see notifications when you log in.

Mounted survey popup

We mounted a bug the place a popup continued to show, requesting customers fill out a survey. We’ve up to date this popup so it shows solely the place related, and fewer typically.


November 2021 Hub updates

Recurring invoices

With the August launch of invoicing in The Hub, we’ve had robust development and are actually excited to announce our first main replace: recurring Invoicing. We perceive a lot of your providers are ongoing, so we created the choice to arrange repeatedly scheduled invoicing and funds. We’ve found that between 20% and 40% of invoices are recurring — and usually tend to be paid promptly. You’ll now see an choice to set a recurrence of weekly, biweekly, month-to-month or a customized worth. Go to your bill checklist to see this selection for each a recurring collection or particular person invoices tagged to belong to a collection. Invoices - The Hub

New incentive campaigns within the U.S.

We’ve added two new campaigns you’ll be able to leverage for extra income whenever you arrange purchasers with GoDaddy merchandise. First, earn $50 for any new cPanel Net Internet hosting plan bought in your purchasers’ delegated accounts. You may as well get again 10% on all Managed WordPress purchases you make utilizing these accounts. New incentive - the hub

Consumer report editor

Create a report utilizing the Gutenberg editor — the identical software present in WordPress — for an summary of web sites you handle. You’ll be able to then generate a hyperlink to ship to purchasers, which is particularly helpful whenever you supply recurring upkeep providers. Within the close to future, search for templates, recurring scheduling, stories despatched from The Hub, and the combination of extra Gutenberg blocks into the expertise. Client report editor - The Hub

%-based pricing for brand new Resellers

This replace is among the most vital to the Reseller platform in additional than 20 years. %-based pricing lets new Resellers to set a proportion markup rule above wholesale for various groupings of merchandise. It could streamline the pricing expertise, from thousands and thousands of particular person worth factors to a couple hundred pricing guidelines.

Extra obvious delegation in consumer checklist

We’ve up to date the format of the Shoppers web page to incorporate access-level icons. It permits you to rapidly inform which purchasers have delegation permissions. These icons additionally give fast entry to shared procuring and the logged-in expertise as a consumer. Client list view - The Hub

Up to date standing widget designs

We refreshed the look of your standing widget situated on the Overview web page within the Websites part. This presents a fast overview and standing of your websites, together with backups, efficiency, safety, and uptime. Within the occasion there is a matter, simply click on on the positioning to be transferred to an in depth view of the difficulty. Status widget designs - the Hub

Filters on Overview web page

Customers can now use the filters software on the Overview web page, saving you quite a lot of clicks as you not must trip between the Overview and Web site checklist web page. Filters in overview page - The Hub

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October 2021 Hub updates

Prioritized ticketing

A brand new ticketing expertise permits you to not solely submit tickets proper from The Hub, but additionally handle them. You’ll be able to handle any GoDaddy Care tickets, together with Superior Technical Help, WordPress Premium Help, Paid Migrations, Web site Design Companies, and extra coming quickly.

Incentive choices

If you happen to’re based mostly within the U.S., now you can earn cash for getting purchasers arrange with GoDaddy merchandise, beginning with $50 for any new cPanel Net Internet hosting plan you buy from a consumer’s account. These incentive funds are transferred on to you, not simply in retailer credit score. Search for extra incentives and availability in different areas to return quickly.

Upkeep mode

Shortly arrange upkeep and coming quickly pages on websites you handle, proper from The Hub. No extra wrangling completely different plugins or having to create one-off options. The default templates might be modified or you’ll be able to create your personal customized template.

Consumer stories

Construct and share stories that showcase all of your work, mission progress, and the standing of purchasers’ websites, initiatives, and information. If you happen to used our legacy platform, this characteristic might sound acquainted — however we’ve utterly revamped it. As an alternative of producing a easy PDF doc after clicking a number of inputs, you now have full enhancing capabilities with the WordPress Gutenberg block editor.

Consumer administration

Handle WordPress customers on each web site you handle, proper from The Hub. You’ll be able to add, edit, or take away any WordPress customers with out logging in or out of purchasers’ web sites or leaving the Hub.

Motion historical past software

From the Websites checklist within the Hub, you’ll be able to try a web site’s historical past by going to the menu button within the higher proper, after which clicking Motion Historical past. From right here, you’ll be able to view a report of all of the actions taken in The Hub


August 2021 Hub updates

Invoicing & funds

The Hub’s invoicing and funds characteristic was simply launched to a restricted quantity of Hub customers, with plans for an entire rollout quickly. To entry the characteristic (if obtainable), go to the left-hand sidebar, after which click on Invoicing.

You could join GoDaddy Funds and comply with a fast and straightforward setup course of. As soon as full, there are two methods to ship invoices:

  • Create an bill in The Hub, which robotically emails it to your consumer.
  • Use The Hub to generate a cost hyperlink, which you’ll be able to ship to your consumer.

This new characteristic saves you money and time. It’s not crucial to purchase a number of instruments and apps, and your entire billing course of takes solely seconds. You get a single location in The Hub the place you’ll be able to view previous, pending and overdue invoices and funds, in addition to difficulty refunds and receipts.

You’ll obtain notifications in The Hub as funds are obtained, grow to be late or get declined. The Hub will robotically e-mail purchasers about any late funds.

August 2021 Hub Updates Invoicing
Invoicing is an enormous launch in our August 2021 hub Updates.

Plugin & theme administration

Set up, take away and replace single or a number of plugins and themes straight from The Hub. You’ll be able to add plugins and themes through a number of strategies, together with the WordPress repository, on-line storage and manually uploaded .ZIP recordsdata.

August 2021 Hub Hupdates Management
It’s now simpler to replace plugins and themes, due to our August 2021 Hub Updates.

New onboarding expertise

We’ve launched an onboarding expertise for brand new Hub customers that walks you thru among the most necessary areas of The Hub to stand up to hurry faster and save your enterprise extra time.

August 2021 Hub Updates Onboarding
A brand new onboarding expertise is a part of our August 2021 Hub Updates.

July 2021 Hub updates



Handle tags

Create and identify new tags, change their colours, and edit or delete current tags. Apply tags to your web sites in The Hub for relieving scanning of your checklist of internet sites.

For instance, tagging websites with Growth would allow you to see what’s but to be launched. A Reside tag may point out accomplished web sites. You may even desire a Private tag to set aside your personal websites from these of purchasers.

To handle tags, go to Websites, after which from the top-right menu labeled with three dots, choose Handle Tags. From right here, you’ll be able to work along with your Current tags or click on Create new tag to start out from scratch.

July 2021 Hub Updates
Tag administration is considered one of your July 2021 Hub updates.

Including your emblem & enterprise identify

Now whenever you arrange The Hub for the primary time, you’ll be able to enter your enterprise identify and add a emblem. This branding might be added to future communication instruments deliberate for The Hub.

Growth of massive options

Our engineers have been working lengthy hours to carry you a few big options, anticipated to be launched very quickly:

  • Funds & invoicing — Initially rolled out to U.S.-based customers adopted by all customers, this characteristic will allow you to bill purchasers and obtain their funds straight from The Hub.
  • Plugin & theme administration — Deal with actions like putting in, eradicating and updating single or a number of plugins or themes straight from The Hub. You’ll be able to add plugins and themes through a number of strategies, together with the WordPress repository, on-line storage and manually uploaded .ZIP recordsdata.

June 2021 Hub updates

Hub Workplace Hours

To attach with customers, reply questions, and get suggestions, we’ll repeatedly be internet hosting Hub Workplace Hours. Control The Storage and the GoDaddy Professional Group to enroll in future installments.

Choose-in by Care

Our skilled consultants in Care are looking out to save lots of our clients extra time. They now have the power to create new Hub accounts for purchasers throughout assist calls. The subsequent time you contact Care to get that downside solved, don’t be stunned for those who stroll away with extra free time in your palms.

Last testing of superior options

We randomly chosen 50% of Hub customers and made new options obtainable to them in a remaining spherical of testing:

  • New web site setup — While you use The Hub so as to add an current web site or create a brand new web site altogether, you’ll both see on the high proper or a floating motion button. We’re severe about saving you time, proper down to each click on you make.
  • Group web page — We’ve created a light-weight model of the GoDaddy Professional Group so you may get a fast look at what’s occurring with friends and small enterprise clients.
  • RSS feeds — As soon as logged in to The Hub, half of customers will see posts from the GoDaddy Professional Group and half will see posts from the GoDaddy Professional part of the GoDaddy Storage.

Could 2021 Hub updates

Digital signatures

Electronically signal, notarize and retailer paperwork with this new characteristic powered by Acronis Notary Cloud. It’s one other huge step towards the Hub changing into an all-in-one resolution for your enterprise. You’ll have handy entry to key paperwork like contracts and proposals, in addition to the power to ship them to purchasers. To get began, go to the right-hand Frequent Duties sidebar, click on Digital signatures, choose your area, after which click on Get Began.

May 2021 Hub Update Signature
Included in your Could 2021 Hub replace: Extra simply handle paperwork with digital signatures.

Hub vs. ProSites comparability web page

Evaluate improvement of the Hub to its legacy counterpart on this web page. Longtime customers of GoDaddy Professional will admire the data as they decide the correct time to start utilizing our new and improved platform.

May 2021 Hub Updates Chart
One among our Could 2021 Hub updates is that this chart evaluating new and legacy platforms.

Bashed 431 bug

If you happen to used the Hub to work on hosting-related duties, there’s an opportunity you may’ve seen a 431 error — hopefully, it was the final one. We’ve carried out a repair and created a report to extra rapidly bash any future 431 bugs.


April 2021 Hub updates

Web site upkeep packs

Now you can improve websites individually to get web site upkeep packs, which embrace an array of automated instruments to maintain that web site wholesome:

  • Backups: Schedule backups weekly, every day, each 12 hours or each six hours. You’ll be able to then choose and obtain any backup it’s essential restore.
  • Efficiency checks: Schedule and look at automated efficiency checks on a weekly or every day foundation.
  • Safety checks: Schedule automated checks on a weekly or every day foundation and obtain alerts if an indicator of compromise is detected.
  • Uptime monitoring: Automated, steady monitoring sends you an alert in case your web site goes down.

Add web site upkeep packs from the Websites part of the Hub. Go to the area of the positioning you need, open its menu on the right-hand facet, after which choose Improve to premium.

Click on Buy plan, after which full the checkout course of. The location upkeep pack will likely be obtainable the following time you click on into the web site.

Bulk remark administration

View all feedback for all of your WordPress websites or evaluation them one web site at a time. This bulk software permits you to approve or disapprove, mark as spam, trash, and delete feedback extra rapidly and effectively.

Add feedback on initiatives

Now you can go away feedback on initiatives, a useful software for conserving observe of updates or reminders. Sooner or later, we count on this performance to develop so your purchasers may also view, add and replace their feedback in your initiatives.

Delete initiatives

Now you can delete initiatives totally, relatively than archiving them, so these initiatives not show anyplace within the Hub.

Last testing of superior options — We randomly chosen 50% of Hub customers and made new options obtainable to them in a remaining spherical of testing:

  • GoDaddy internet hosting standing: While you add a web site to the Hub that makes use of Managed WordPress Internet hosting from GoDaddy, now you can view any internet hosting errors (e.g. 401, 403). From the Websites part of the Hub, go to Web site Errors, after which from the dropdown menu choose the positioning you wish to examine. Click on View Particulars for extra granular info on any errors the positioning skilled.
  • What’s new widget: The house web page of the Hub now shows a listing of the most recent Hub updates, together with new options and presents.
  • Professional advantages widget: The house web page of the Hub now shows hyperlinks to advantages obtainable solely to Hub customers. Simply click on the hyperlink subsequent to the profit for extra particulars and subsequent steps.
  • GoDaddy Professional Group widget: The house web page of the Hub now shows a feed of the most recent posts within the GoDaddy Professional and Web site Designer and Developer classes of the GoDaddy Group. It additionally permits you to put up your personal questions and feedback.

If you happen to don’t see these superior options the following time you log in to the Hub, don’t stress. We’re working the final spherical of exams proper now, so you must get them quickly (search for the Hub replace).


March 2021 Hub updates

Code snippet software

You’ll be able to execute customized code proper from the Hub, with out signing in to an internet site. This time-saving characteristic eliminates the necessity for plugins to run instructions like checklist recordsdata, examine file readability, take away default widgets and extra. It’s straightforward to save lots of, edit and delete snippets to reuse them with out re-entering code. To seek out the code snippet software, go to the Websites part of the Hub, click on right into a single web site, after which from the Misc menu, choose Code Snippets.

Including websites to initiatives

While you’re working a mission, now you can assign it to one of many websites in your dashboard. This motion opens a number of shortcuts: logging in to the positioning admin, leaping to the positioning’s web page within the Hub, or visiting its residence web page. See it in motion.

GoDaddy Professional advantages pages

The GoDaddy web site now options two new pages that spotlight the advantages of GoDaddy Professional membership and the reductions it contains.

Choose-out for non-pros

It’s simpler to decide out of GoDaddy Professional (in case you signed up accidentally).

Extra seen privateness coverage

The Hub’s privateness coverage could be very straightforward to seek out. Simply click on the hyperlink within the account sidebar that slides out from the right-hand facet.


February 2021 Hub updates

New accessibility options

All kinds now have auto-focus functionality to permit typing as quickly as the shape opens. Browser tabs now show the part within the Hub that’s open.

Searchable initiatives

A search subject now shows on the Initiatives web page for faster entry.

Searchable purchasers

A search subject now shows on the Shoppers web page for faster entry.

Velocity increase

The general velocity of the Websites dashboard has been improved for customers who add greater than 100 web sites.


January 2021 Hub updates

Extra granular initiatives

Initiatives might be damaged into phases, which may then be damaged into duties. Customers can click on into and replace phases and duties inside a mission.

Undertaking templates

Customers can create templates of current initiatives, after which select a template for a brand new mission.

Shared procuring carts

Customers can store for purchasers utilizing that consumer’s GoDaddy account or by sharing a procuring cart crammed with the specified merchandise.

Larger internet hosting compatibility

Websites on any host might be added to the Websites part of the Hub.

Professional Websites opt-out

Customers of GoDaddy Professional Websites who have been robotically upgraded to the Hub can return to the previous expertise by deciding on the opt-out possibility from the account menu.

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