At GreenGeeks, we wish to have fun the wins of our prospects, and at the moment, we’re spotlighting MoodUS Media and their rising enterprise. Be a part of me as I interview Tim Robinson and find out how his enterprise grew by quadrupling its consumer checklist on account of using net companies.
Since February of 2024, MoodUS Media has gained an excessive amount of momentum utilizing our companies to develop the enterprise. And it’s tales like this that usually assist to encourage and empower anybody seeking to observe swimsuit with a reseller account.
Constructing Websites for Authorities and Small Companies
MoodUS Media supplies net design companies along with video growth, tape digitizing, digital promoting and an AI Audit that may assist streamline the enterprise of shoppers whereas figuring out issues comparable to money leaks and advert waste. Nonetheless, issues modified drastically once they started providing webhosting along with their companies.
MoodUS hosts a wide range of web sites, together with the administration of the Wyoming County Chamber of Commerce and the Wyoming County, PA web sites. Each are professionally designed and spotlight the facility of WordPress and synthetic intelligence.
Authorities websites are just one phase of the enterprise, although. MoodUS has additionally constructed websites for foundations, regulation workplaces, and a wide range of small companies seeking to make a web-based influence.
At the moment, they handle about 50 internet hosting accounts of elite and high-end shoppers. In truth, they’re upgrading the reselling account to accommodate much more prospects. A part of the expansion has quite a bit to do with establishing the reseller accounts and providing extra companies.
With WHMCS we went from passing off internet hosting to providing our personal webhosting straight, saving shoppers cash and making a recurring revenue heart—and now we have full management of our web sites.
Since launching the enterprise, internet hosting and upkeep make up roughly half of their income. Due to providing the net companies as an extension of the enterprise mannequin, the corporate has quadrupled its consumer base!
In response to Tim, increasing to incorporate internet hosting primarily saved the enterprise.
If it wasn’t for our webhosting enterprise, we wouldn’t be alive.
Net Internet hosting and What MoodUS Media Values
Three vital aspects that Tim seems for in internet hosting are reliability, pricing, and customer support. Utilizing WHMCS to handle billing, these three components are extremely vital to maintain the enterprise afloat.
This additionally consists of issues like holding prices cheap. As cPanel’s charges elevated, GreenGeeks helps hold server charges accommodating to shoppers of all types. Which means, MoodUS Media can provide nice companies with out passing too a lot of these fee will increase on to prospects.
Evaluating GreenGeeks’ buyer help versus their final host, Tim is happy with the outcomes. As a reseller, when one thing goes fallacious, shoppers will blame you. So, it’s vital to have points solved as shortly as doable. In any other case, it might result in a lack of enterprise.
The client help is significantly better and tech help is solved a lot quicker.
Loads of additional prices go into sustaining your individual servers for webhosting. Energy outages, {hardware} replacements, software program updates, safety strategies, and consumer backups can price an excessive amount of cash. However as a reseller, these points are addressed by GreenGeeks, giving MoodUS extra freedom to run its enterprise slightly than keep the internet hosting {hardware} and software program.
One of many good issues about our companies is that we provide a WHMCS license together with your account. Meaning you’ll be able to make the most of some of the common billing and administration apps for webhosting with out additional charges. You’ll be able to automate a lot of the internet hosting enterprise, together with issuing invoices. And that’s one thing Tim beloved about GreenGeeks.
Working the Net Internet hosting Facet of Issues
The MoodusMedia.com web site solely will get round 1,000 visits monthly. In essence, most of their prospects are pushed by referrals. Meaning site visitors to their web site shouldn’t be the first focus.
Though they spend money on social engagement, native promoting, electronic mail, and different advertising and marketing ways, the enterprise depends closely on inside business referrals and networking.
The first concern for Tim is how the consumer’s web sites carry out underneath the GreenGeeks umbrella. They usually have some heavy websites to handle with out worrying about efficiency points.
Tim was sort sufficient to share some knowledge with us to assist spotlight how nicely the webhosting performs for a number of of his prospects.
Within the case of a neighborhood youth heart, the location averages roughly 2,139 distinctive visits monthly. What makes this astonishing is how nicely the reselling package deal handles spikes when the shopper is on tv or when working large drives, such because the one in August, when site visitors elevated by nearly double its common.
Now, what a few small WordPress web site? Information from Tim reveals us the information from a neighborhood lined wagon touring firm and the way it averages 3,977 visits monthly with ease.
Now, let’s take a look at one thing meatier. In response to MoodUS Media, certainly one of their authorities websites doesn’t merely deal with the site visitors nicely, but additionally the assorted doc downloads that occur on the web site.
That’s as a result of most native authorities websites host information which are wanted for civic documentation and submission. You could have accomplished this your self in your native authorities’s web site.
On this case, the location can deal with 114 views per hour whereas sustaining a gentle circulation of bandwidth wanted for file downloads! In fact, the spikes typically coincide with elections and vital bulletins. Nonetheless, the web site handles these spikes with out worry of overloading the servers or crashing the location.
What all of this implies is that the reseller accounts can deal with accounts of various levels, whether or not it’s a small enterprise weblog or a authorities web site. Combine within the experience of MoodUS Media, and magic occurs for the shoppers.
GreenGeeks Serving to MoodUS Media Obtain Objectives
One of many first factors that stood out to Tim was how GreenGeeks was “one other set of arms” to assist when issues go awry. Whereas WordPress is an exceptionally steady platform, typically issues come up. And we’re at all times standing behind our prospects to assist them with theirs.
One other spotlight Tim appreciates is how GreenGeeks hasn’t used cPanel’s rising costs to gouge prospects. Whereas some net hosts see it as a possibility to squeeze a number of {dollars} extra out of consumers, we do our greatest to maintain costs as little as doable. This interprets to serving to MoodUS take advantage of out of what they spend.
Time is at all times an element when contemplating targets. And Tim appreciates the mixing of WHMCS to help with billing. Automation can lower loads of prices, and we attempt to make these occur for patrons as typically as doable.
WHMCS is an incredible backend that helped automate our billing and has helped make us cash.
Primarily, we helped MoodUS Media flip a “headache right into a recurring revenue heart.”
Serving to MoodUS Media with Technical Hurdles
Maybe some of the widespread complaints I’ve seen from these coping with technical help employees is how they typically deal with the shopper like they don’t know what they’re doing. Whereas in some circumstances, it’s true that some lack adequate information, there appears to be a blanket angle from many tech help employees at numerous webhosting firms.
Nonetheless, right here at GreenGeeks, we don’t exit of our strategy to make anybody really feel lower than. We attempt to provide a excessive degree of respect to all of our prospects to assist them of their time of want. And that’s one of many issues that weighs closely on prospects like Tim and MoodUS Media.
We aren’t dumb, and we hate when tech help treats us like we don’t know what we’re doing.
So, when an internet site has a “hiccup” of types, Tim makes use of our tech help as the additional set of arms to repair an issue shortly. It’s a group effort between Tim and our tech help to resolve the issue in a well timed method.
We additionally present cPanel entry to the wanted instruments, which implies Tim and his employees can entry controls “with out {the handcuffs}.” As a substitute of opening help tickets, they will deal with issues themselves.
Whereas internet hosting your individual servers might sound like a possible thought, loads of prices include doing so. This consists of coping with energy outages, getting old {hardware}, updating software program, safety apps, and extra. In response to Tim, it’s “not cost-effective. GreenGeeks solves that.”
Expertise of MoodUS with GreenGeeks
General, Tim’s expertise with GreenGeeks has been an awesome one. Not solely has he not had a significant concern with the reseller internet hosting service, however our tech help employees has helped shortly with the small issues which have occurred.
We’ve additionally assisted in migrations, which was a profit when Tim was working along with his personal shoppers on the time.
I’ve by no means had a significant concern with GreenGeeks, and each downside I’ve ever had has been solved shortly and pleasant.
Maybe essentially the most outstanding side Tim comes again to is how nicely our servers work for his wants, in addition to these of MoodUS Media’s shoppers. The county VPS handles election-night spikes and heavy doc downloads with ease, WordPress-based tourism websites deal with “site visitors like a champ,” and when surges of tourists occur on account of occasions, Amazon associate pushes, and massive giveaways, the websites keep energetic and responsive.
In different phrases, they deal with the site visitors and bandwidth wants with out fail.
What Are the Prime 5 Options of GreenGeeks?
As Tim’s firm continues to develop, I requested him what the highest 5 options he appreciated most about GreenGeeks. In spite of everything, we wish to know what the shoppers discover to be the perfect worth of our companies.
Tim’s response so as was:
- That we provide reseller internet hosting.
- How we embody a license and setup of WHMCS for billing to attach all of it.
- Our pleasant help employees.
- How we will help with particular person billing of every plan.
- That we provide an awesome value whereas having a inexperienced footprint on the atmosphere.
How Did Tim Discover Our Providers to be Person-Pleasant?
There have been a number of methods Tim discovered our companies to be user-friendly in comparison with different net hosts. As an example, he talked about how straightforward the backend is to know whereas offering fast hyperlinks to the vital components of internet hosting.
We attempt to make administration of your account straightforward to navigate, which incorporates placing merchandise in a single location. That was one thing Tim identified in distinction to certainly one of his earlier hosts. GreenGeeks doesn’t make you bounce by means of hoops to search out what you want.
Out of your dashboard, reside chat is at all times accessible. And Tim appreciates how our chat help works to resolve issues as a substitute of sending him in circles.
As I discussed earlier, our tech help employees helped Tim with migrations and points relating to DNS. In essence, we saved him hours of labor whereas giving him the liberty to handle his personal prospects within the meantime.
Lastly, we ship clear notifications when there’s going to be upkeep on our servers. This offers prospects a heads-up on what to anticipate within the close to future. Tim talked about the way it’s one of many methods we provide user-friendly companies.
How A lot Cash Does MoodUS Save Each Month?
Tim has saved MoodUS fairly a bit of cash since transferring his enterprise over to GreenGeeks. These month-to-month financial savings embody:
- $500 from working their very own server (roughly)
- $350 for host setup and WHMCS bills
- $1,000 in labor between internet hosting and WHMCS utilization
Now, think about that Tim has saved roughly $1,850 monthly in numerous bills as a reseller AND has quadrupled his enterprise due to what we provide and the way we will help. With these mixed, MoodUS Media is in a significantly better monetary scenario than with their earlier host by actually hundreds of {dollars} monthly!
What Future Plans Does MoodUS Media Have in Retailer?
Tim needs to proceed working with small companies, small to mid-sized townships, county municipalities, and non-profits. The objective is to supply the perfect administration and setup companies doable for organizations to assist individuals get their time again.
As with loads of web site designers and builders, streamlining the method for patrons in order that they have time for different duties or themselves is the place success lies. And loads of that has to do with automation and using AI to liberate a few of that point.
I wish to work with individuals who wish to get their TIME again to concentrate on serving the larger good and their households.
At the moment, Tim is planning on upgrading his reseller account to accommodate extra prospects and develop his enterprise even additional. We’re honored to be part of that development and are excited to see him and MoodUS Media succeed.
The Three Most Vital Objectives MoodUS Achieved
All of us have targets to advertise success in our endeavors. And GreenGeeks has helped Tim obtain a few of these to influence the expansion of his firm.
The primary objective Tim talked about was how MoodUS went from passing off internet hosting alternatives to providing an agency-managed platform whereas utilizing WHMCS. This course of not solely saved shoppers cash total but additionally helped MoodUS create a recurring earnings stream whereas sustaining full management.
In essence, shoppers spend much less cash whereas MoodUS Media makes extra by means of inexpensive internet hosting plans.
Secondly, Tim has talked about a number of occasions how briskly and pleasant our help is and the way we deal with them like an company slightly than a faceless buyer. When a web site has a “hiccup,” our tech help employees is fast to repair it as quickly as doable, making MoodUS Media look higher within the eyes of its shoppers.
And thirdly, Tim is impressed with our scalable and dependable methods that hold his shoppers on-line even by means of heavy spikes in exercise on particular person web sites.
Scalable, dependable efficiency (VPS + backups + safety) so county, tourism, and nonprofit site visitors spikes don’t take us down.
Prime 5 Causes MoodUS Media Continues to Use GreenGeeks Webhosting
On the finish of the day, I requested Tim his prime 5 the explanation why he would proceed utilizing GreenGeeks for his reselling and internet hosting wants. Properly, exterior of his favourite options he mentions a number of occasions all through the interview.
I’ll let him reply in his personal phrases…
- Belief. They’ve been dependable, so I belief they’ll bounce on something that comes up and repair it.
- Predictable, trustworthy billing. In contrast to OTHER firms that go away you RED FACED once they blind invoice you renewals for ‘SSL’ or safety ‘upgrades’ you don’t want or didn’t ask for.
- Clear development runway – easy improve paths let me plan capability with out re-architecting.
- I’m not getting known as weekly to promote me one thing I don’t want.
- Values alignment – the inexperienced footprint helps the ESG story a lot of our shoppers wish to inform.
I’d wish to thank Tim Robinson of MoodUS Media for giving me the chance to interview him and his firm. It’s thrilling to see how we’ve helped with development and alternative, and I hope the perfect for the way forward for the enterprise.
