By no means one to again down from an argument on-line — and infrequently one to start out them — Elon Musk dealt with a disgruntled Tesla buyer surprisingly nicely on Twitter Wednesday, even calling his firm’s decision-making course of “idiotic.”
Sawyer Merritt, a Tesla proprietor and investor, took to the social media platform to air his grievances on the less-than-smooth rollout of Tesla’s not too long ago refreshed Mannequin X.
“This is a criticism, the refreshed Mannequin X rollout has been horrible & the shortage of communication to clients who’ve been ready for a yr or extra for his or her automobile & maintain receiving delays is disappointing,” Merritt wrote. “I do know the worldwide provide scenario is f**ked, however some comm can be good.”
Although he wasn’t tagged, Musk replied again to Merritt, seemingly regretting the corporate’s choice to cease manufacturing of the car whereas it labored on the new mannequin.
“We dropped the ball badly relating to new Mannequin X manufacturing ramp & nonetheless haven’t absolutely recovered,” the Tesla CEO admitted. “Was idiotic to cease manufacturing of previous X in Dec 2020 when there was nonetheless loads of demand!”
This previous December, Tesla advised clients that it was not accepting orders for Mannequin X automobiles exterior of North America, with deliveries of the car in different markets slated to start out the second half of this yr.
It has been reported that wait instances for Mannequin X automobiles in Europe are greater than a yr.
The final authentic Mannequin X was delivered in 2020.
Merritt quipped again at Musk thanking him for his “transparency” and hoped to get some solutions from the billionaire as to when supply instances may reduce in size.
Mannequin X is a particularly tough automobile to construct. Most advanced passenger automobile ever. Limiting issue is inside trim.
— Elon Musk (@elonmusk) February 9, 2022
“Any thought when ramp may smoothen out and meet up with demand?” he tweeted at Musk. “I do know there’s some stuff not beneath your management (provide chain points/shortages for instance).”
Musk responded shortly.
“Mannequin X is a particularly tough automobile to construct,” he defined. “Most advanced passenger automobile ever. Limiting issue is inside trim.”
Tesla, like each different automotive firm, has been rocked by provide chain shortages and disruptions as a result of pandemic and its associated results.
This was not Musk’s first run-in with Merritt on the social media platform.
Final month, Merritt tweeted out a discover on his account that he would not be posting Musk’s journey plans and site and inspired others to take action too, within the identify of the billionaire’s security.
“Yeah, sadly that is changing into a safety subject,” Musk seconded.
As of Thursday afternoon, Tesla was up 14% yr over yr.