The prevalence of distant working appears set to be the pandemic’s most enduring legacy. And with that comes the necessity for crystal clear communication between groups and with prospects, whether or not within the workplace or not.
VoIP (Voice over Web Protocol) is the right answer for scattered groups. Not solely does it will let you make voice and video calls via your broadband connection, however it additionally gives a plethora of options that may streamline operations and increase productiveness.
However with dozens of suppliers to select from, how do you resolve which one is finest for you? We’ve in contrast the competitors to convey you our decide of the 6 finest VoIP suppliers for small companies in 2022.
RingCentral
Pricing
- Necessities: £7.99 monthly
- Customary: £14.99 monthly
- Premium: £19.99 monthly
- Final: £24.99 monthly
For those who’re searching for an awesome all-rounder, look no additional than RingCentral. Greater than 400,000 companies make use of its easy and inexpensive VoIP service to handle their every day communications.
Leveraging the cloud PBX system (which suggests you don’t want any costly on-premise {hardware}), in addition to top quality voice calls, RingCentral gives limitless on the spot messaging, video calling and video conferencing, and SMS.
It additionally gives its prospects 24/7 assist via stay chat and over the cellphone, and a whole lot of integrations with important enterprise apps.
Key options
- 24/7 buyer assist
- Workforce messaging
- 100 – 4,000 inclusive minutes per person relying on plan
- On-demand name recording
- Video name and conferencing
Integrations
Microsoft 365, Google Workspace, Slack, and extra.
8×8
Pricing
- 8×8: £10 per person monthly
- X2: £19 per person monthly
- X4: £36 per person monthly
Constructed for companies of all sizes, 8×8 gives its two million customers every little thing they should keep in contact and on observe.
You get limitless UK calls with each plan, and relying in your plan, you can also make limitless voice calls to as much as 47 international locations. 8×8 additionally gives limitless chat, HD video and audio conferencing for as much as 100 individuals, and assembly recording and transcription.
And with a devoted enterprise quantity and superior name administration and routing, you’ll be able to guarantee knowledgeable service and deal with buyer calls with confidence.
Key options
- Limitless 1:1 and crew chat
- Limitless UK voice calls
- HD video and audio conferencing
- Auto attendant
- Clever name routing
Integrations
Microsoft Groups, Salesforce, Google Workspace, and extra.
Vonage
Pricing
- Choose: £9 per person monthly
- Skilled: from £12.50 per person monthly
- Final: from £16.50 per person monthly
Supported in additional than 40 international locations and with over 96 world numbers for native and inbound calling, Vonage unified communications service is a good answer for world companies.
Vonage gives prospects greater than 50 enterprise cellphone options, together with voice name, digital receptionist, and name monitoring, and video name and collaboration on desktop and cell, with the power to report and share conferences.
And when you want {hardware} resembling a desk cellphone, Vonage additionally gives aggressive costs on appropriate enterprise cellphone suppliers.
Key options
- Name forwarding, switch, and monitoring
- Digital receptionist
- Desktop and cell app
- Video conferences and collaboration
- 96 world numbers
Integrations
Salesforce, Microsoft Groups, Microsoft Dynamics, and extra
bOnline
Pricing
- Starter: £6 per person monthly
- Limitless calling: £13.95 per person monthly
- Limitless calling (with desk cellphone): £15.50 per person monthly
Focused at startups and rising companies, bOnline is the VoIP system that claims to offer small companies enterprise-level communication providers at an inexpensive price. Ranging from £6 per person monthly, it’s definitely one of many most cost-effective UK VoIP suppliers.
bOnline helps you improve your skilled picture, with enterprise hours settings, personalised voicemail greetings, and name flows and caller menus in order that calls go to the correct place each time. You may as well make and obtain calls from any system and switch any name right into a video assembly.
And naturally it has all of the options you’d anticipate from a complicated VoIP, together with voice and video conferencing, messaging and doc sharing, and worldwide calls from 1p per minute.
Key options
- Set enterprise hours
- Personalised voicemail greetings
- Voice and video conferencing
- Name flows and caller menus
- Flip any name right into a video assembly
Integrations
Salesforce, HubSpot, Google, and extra
Nextiva
Pricing
- Important: £15.79 per person monthly
- Skilled: £19.13 per person monthly
- Enterprise: £27.46 per person monthly
Nextiva provides you every little thing it’s good to handle crew and buyer conversations multi function place, in addition to quite a lot of useful buyer expertise and productiveness instruments.
Nextiva’s fully-cloud-based VoIP cellphone service provides you limitless calling, faxing, and SMS, in addition to digital voicemail and auto attendant. You may as well maintain limitless video and audio conferences with groups and visitors, and current, display screen share and file share inside the app or browser, which makes it straightforward to collaborate.
Lastly, Nextiva additionally gives a gross sales CRM integration to handle leads and alternatives, and a helpdesk to handle customer support requests.
Key options
- Limitless voice and video calls
- Limitless video conferencing
- Display screen Sharing
- Auto attendant
- Cell and desktop SMS/MMS
Integrations
HubSpot, Salesforce, Microsoft, and extra
Dialpad
Pricing
- Customary: £12 per person monthly
- Professional: £20 per person monthly
- Enterprise: Contact gross sales
Dialpad is a unified enterprise communications platform, providing a spread of options to assist each native and world companies.
Even on its most simple plan, it gives limitless calling, SMS, and MMS, in addition to limitless video calls, and internet and chat assist. You additionally get auto attendant, visible voicemail, and customized name routing and name forwarding, in addition to 5 hours of HD video and audio assembly time for as much as 10 individuals.
On extra superior plans you get native quantity assist in additional than 70 international locations, a number of cellphone numbers per account, and world SMS.
Key options
- Limitless calling
- Internet and chat assist
- Auto attendant
- Customized name routing
- HD video and audio conferences
Integrations
Google Workspace, Microsoft 365, Zendesk, and extra.
Subsequent steps
Now that we’ve summarised one of the best VoIP suppliers at the moment available in the market, it’s best to have a good suggestion of the completely different options and pricing obtainable.
For those who’re able to discover a VoIP system now, merely reply just a few questions utilizing the shape beneath to obtain free, tailor-made quotes for your small business.
