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The Epiq Service Cloud, with important enhancements to the Epiq Entry, Epiq Discovery, Epiq Processing, EpiqTMX and Epiq Authorized Transformation options, together with a broader set of third-party options, will additional advance the administration of authorized companies
NEW YORK, March 07, 2022 (GLOBE NEWSWIRE) — Epiq, a technology-enabled companies chief to international company authorized departments and legislation companies, introduced immediately it has unveiled its Epiq Service Cloud, together with enhanced proprietary Epiq Entry, Epiq Discovery and Epiq Processing platforms, in addition to broadened assist for third-party functions.
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The Epiq Service Cloud is a set of productiveness and intelligence instruments, companies and dashboards that gives a centralized digital expertise for Epiq’s proprietary know-how and different third-party {industry} instruments. It’s designed to help with the efficient and environment friendly administration of authorized applied sciences and authorized companies. At the moment, greater than 300 Epiq purchasers are leveraging the Epiq Service Cloud, with consumer development at over 10% monthly.
The Epiq Service Cloud is powered by fashionable functions and applied sciences to empower company authorized departments and legislation companies to fulfill deadlines, seize institutional information and derive actionable insights from complete knowledge analytics. Constructed on state-of-the-art safe, non-public and public cloud-based infrastructure, the all-in-one platform offers superior authorized enterprise intelligence, handy service request modules, spend administration dashboards, knowledge switch instruments and on-demand challenge standing updates. It features a broad suite of functions, together with a number of for eDiscovery, akin to a self-service device for managing knowledge for inside investigations and topic entry requests. It additionally consists of a number of business-of-law functions and companies designed to supply common counsel and authorized operations professionals with extra visibility into division and project-level service, price and danger. These embrace Authorized Spend Evaluation, Authorized Bill Analytics and Evaluation, and “Metrics that Matter” dashboards for at-a-glance, executive-level insights.
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“Every thing we do to service our purchasers relies on the cohesive service and technical structure of the Epiq Service Cloud,” Epiq Authorized Options President and Common Supervisor Roger Pilc stated. “It transforms the way in which that authorized work is finished and helps authorized groups get to faster and higher insights, whereas empowering super worth from elevated productiveness, effectivity, and higher outcomes.”
With simple-to-use single sign-on (together with federated safety that works with a corporation’s present identification administration system), customers can, from a single interface, entry each Epiq proprietary and third-party instruments that assist the authorized operate. Proprietary instruments embrace Epiq’s personal SaaS and self-service choices, together with Epiq Discovery, Epiq Entry, Epiq Processing, EpiqTMX, and Epiq Case Insights™. Supported third-party instruments embrace Relativity, RelativityOne, Reveal, Reveal AI, Brainspace, GoAnywhere, Blackout, Veritone, Linquistic Techniques Inc., and lots of others. The Epiq Service Cloud additionally permits customers to entry spend administration and “Metrics that Matter” dashboards, view and analyze particulars behind their historic eDiscovery and outdoors counsel bills, switch information of all sizes, and securely handle end-user entry to functions and knowledge.
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Concurrent with the launch, Epiq has enhanced Epiq Entry, the person interface for the Epiq Service Cloud. Epiq Entry’ self-service options present purchasers with simplified challenge and person administration and complete studies. Options now embrace a brand new strong work request module; internet hosting, processing, and spend administration dashboards; and easy-to-use multifactor authentication for inside, third-party, and outdoors counsel customers.
The Epiq Service Cloud can also be a key enabler of Epiq’s rising business-of-law-related companies. Epiq’s spend administration dashboards leverage the Epiq Service Cloud’s knowledge structure to supply insights into division spending and might cut back the hassle concerned in managing advanced e-billing knowledge. Backed by knowledge science and using Microsoft Energy BI, these dashboards give authorized departments a deeper look into cost-savings alternatives and data-driven methods to advance the way in which authorized work will get completed.
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The Epiq growth crew constructed the Epiq Service Cloud on Microsoft Azure, Amazon Net Providers and personal cloud infrastructure to maximise scalability, uptime, and throughput. The crew additionally deliberately leveraged its growth crew’s substantial experience from the SaaS software program, synthetic intelligence, knowledge and knowledge administration, safety, and e-commerce industries to use probably the most superior know-how and know-how practices accessible. Along with Microsoft and AWS, Epiq partnered with Snowflake, VMware, Okta, and others to deploy the Epiq Service Cloud; Optiv, Cloudflare, and Mandiant to complement inside safety groups; and Zerto for catastrophe restoration.
“Our scalable knowledge structure consists of a state-of-the-art knowledge warehouse, at-scale processing, industry-leading safety, simplified single sign-on and unified dashboards not historically present in authorized tech,” stated Shah Karim, Epiq Authorized Options’ chief know-how officer. “The modernization of authorized {industry} knowledge and processes will make it simpler for company authorized groups to work inside their enterprise environments and for legislation companies to raised handle enterprise processes.”
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To be taught extra in regards to the Epiq Service cloud, go to us on-line right here. If you can be at Legalweek in New York Metropolis, you possibly can cease by Epiq sales space #2106 for a fast demo.
About Epiq
Epiq, a worldwide technology-enabled companies chief to the authorized {industry} and companies, takes on large-scale, more and more advanced duties for company counsel, legislation companies, and enterprise professionals with effectivity, readability, and confidence. Purchasers depend on Epiq to streamline the administration of enterprise operations, class motion and mass tort, court docket reporting, eDiscovery, regulatory, compliance, restructuring, and chapter issues. Epiq subject-matter specialists and applied sciences create effectivity via experience and ship confidence to high-performing purchasers all over the world. Be taught extra at https://www.epiqglobal.com.
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